Terms and Conditions
Introduction
Welcome to Shepherds Bush Man with Van. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking.
Definitions
In these terms, 'Company' refers to Shepherds Bush Man with Van, 'Client' refers to the individual or entity booking our services, and 'Services' refer to the man with van services provided by our company.
Services Provided
Shepherds Bush Man with Van offers professional moving and delivery services within and around the Shepherds Bush area. Our services include:
- Residential Moves
- Commercial Moves
- Furniture Delivery
- Storage Solutions
Booking and Payment
Booking Process
To book our services, clients must provide accurate information regarding the date, time, and nature of the move. Bookings can be made via our online platform or by contacting our customer service team.
Payment Terms
Payments are required at the time of booking confirmation. We accept various payment methods, including credit/debit cards and bank transfers. All payments are processed securely.
Cancellations and Refunds
If a client needs to cancel a booking, they must do so at least 48 hours in advance to receive a full refund. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
Responsibilities
Clients are responsible for:
- Ensuring that items are ready for pickup at the agreed time.
- Providing accurate information about the volume and nature of items to be moved.
- Securing any necessary permits or access permissions.
Shepherds Bush Man with Van is responsible for:
- Providing trained and professional staff to perform the services.
- Ensuring the safety and security of items during transit.
- Maintaining the cleanliness and functionality of our vans.
Liability
While we take utmost care in handling your belongings, Shepherds Bush Man with Van is not liable for any damage or loss resulting from:
- Acts of nature beyond our control.
- Items not properly packed or secured by the client.
- Exceptions specified in our insurance policy.
Clients are encouraged to obtain additional insurance coverage for high-value items.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share, sell, or distribute your information to third parties without your consent, except as required by law.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Amendments to Terms
Shepherds Bush Man with Van reserves the right to modify or update these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
If you have any questions about these Terms and Conditions, please ensure to review them thoroughly before proceeding with your booking.
